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    Store Policy
    Store Policy
     


    Security Policy: Go back to the top
    We recommend you to use a security-enabled browser (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater), the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted. You can tell that you are in a secure environment when the key at the bottom left of the page is complete. When the key is complete, the information is encrypted and cannot be accessed by anyone else. If your browser does not support secure transactions, any information that you send may be viewed by others.

    ishoppe247.com utilizes industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of critically sensitive information like your credit card number. You can feel just as confident giving out credit card information on-line as you do on the phone, or anywhere else you use a credit card.

    We are very much aware of your concerns about the privacy of your information. ishoppe247.com has no desire or intent to infringe on your privacy while you are shopping at our Online Store and we will never provide your personal information to anyone else. When you provide your personal information such as name, address, phone number and company name, We will not give or sell this information to any outside company for any use. The information you provide will be kept confidential and will be used only to support your customer relationship with ishoppe247.com. Information regarding you or your order and the products you purchase will not be disclosed or sold to any outside organization.

    ishoppe247.com takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

    When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. ishoppe247.com uses the most advanced form of SSL software available: 128-bit encryption High Assurance SSL.

    All employees are kept up-to-date on our security and privacy practices. Every quarter, in addition to any time a new policy is added,  ishoppe247.com employees are notified and/or reminded about the importance we of privacy and what they can do to ensure that customers' information remains protected at all times

    Information Collection and Use
    ishoppe247.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

    Registration
    In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important ishoppe247.com services such as automated order status updates via e-mail.

    Order
    Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

    Cookies
    ishoppe247.com customize certain Web page content based upon your browser type and other information provided by our cookie. If you choose to reject the cookie, you can still browse our store but will be unable to use the shopping cart to buy merchandise. The ishoppe247.com shopping cart cannot function without cookies enabled so that the necessary information to process your order is retained. If you disable cookies,  ishoppe247.com will be unable to accept your online order. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your shopping experience and discern user preferences to evoke subconscious feelings of familiarity and assurance.

    Log Files
    ishoppe247.com use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties. 

    Sharing
    ishoppe247.com may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

    FedEx Corporation
    942 South Shady Grove Road
    Memphis, TN 38120
    1-800-GO-FEDEX
    http://www.fedex.com
     

    US Postal Service Headquarters
    475 L'Enfant Plaza, SW
    Washington DC
    1-800-ASK-USPS
    www.usps.com

    We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

    Children
    ishoppe247.com does not sell products for purchase by children. Youth-oriented products are sold for purchase by adults only. If you are under the age of 18, you may only use ishoppe247.com in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13.  ishoppe247.com is committed to protecting the welfare and privacy of children.

    Links
    This website contains links to other sites. Please be aware that ishoppe247.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

    Correction/Updating/Reviewing Personal Information
    Customers may change or review their stored account information such as street address or e-mail address through our website. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.

    Product / Back-Order Policy: Go back to the top
    Product Descriptions:
    ishoppe247.com aims to bring you the most recent and up-to-date product information possible. Details such as product specifications, benefits, quality and performance claims are provided by the suppliers or manufacturers of the products. This information is reproduced by ishoppe247.com for our customers' convenience. However, please note that this information is not verified or substantiated by ishoppe247.com and we cannot be held responsible for any third party's inaccuracies or omissions.

    Product Availability:
    Although we carefully maintain a high level of stocking inventory, there may be a rare situation when we notify you that we are unable to ship your order due to large ordering volume or manufacturer's back log. We will notify you of your back-order status immediately through e-mail. ishoppe247.com will honor the listed pricing of a back-ordered product up to three (3) working days from the date which the order was placed. After which time, all back-orders will be removed from the system and users will need to place another order.

    Typographical Errors:
    ishoppe247.com is not responsible for any typographical errors or wrong pricing on our site. If the price of an item listed is in error, we will contact you by e-mail and request the order to be confirmed with the corrected pricing.

    Payment Policy: Go back to the top
    We only accepts most major credit card VISA, Master Card, American Express, Discover through PayPal & Postal Money Order. Please be sure to provide your exact billing address and telephone number - the address and phone number on filed with your credit card institution. For Mail order, please print out a copy of your sales order from your email confirmation & mail it along with your payment.  Incorrect information may cause a delay in processing your order. Please note that ishoppe247.com does not accept payment by International payment. For all international orders, we only accept payment by Bank Wire Transfer in advance.

     

    Cancellation Policy: Go back to the top
    Because we fill your orders within 24 hours of receiving them, it is not very likely that we will be able to cancel the order prior to it shipping. If for some reason you placed an order you don't want, please e-mail to sales@ishoppe247.com immediately to find out whether there is time to cancel the order. We will try to accommodate you but may not be able to in all instances.

     

    Return Policy: Go back to the top
    • ishoppe247.com offers 14 days guarantee on "Defective On Arrival" products returned in original condition effectively from the receipted date. For returned products that are found to be non-defective, a 15% restocking charge will be applied to your refund, any applicable sales tax, shipping and handling charges will NOT be refunded. Our guarantee does not cover misuse of products, which has lead to malfunctioning.

    • Return authorization is required from us for any returned merchandise.  You MUST fill out a RMA form & we will reply with information as to where to return the item and your RMA#.  We will NOT accept returned merchandise that has NOT been previously approved.

    • All unapproved returns will be returned to sender at their own cost.  All returned merchandise must be in original condition, with all original packaging, components, instructions, and warranty material.

    • Ship products to ishoppe247.com RMA Department freight prepaid and print/write RMA Number clearly on all packages.

    • Once we received the return package that complied with the RMA policy, please allow seven business days processing time. We reserve the right to refuse / reject any return that does not meet our RMA guidelines.
       

    Shipping & Handling Policy: Go back to the top
    You can choose any of the following shipping options, depending on your delivery and budget requirements:
    • FedEx Ground: Delivery in the continental U.S. within six business days, by 7:00pm, Tuesday through Saturday. If you live in Southern California, Fedex might deliver to you the next business day.
    • FedEx Standard Overnight: Delivery by the next business day, by 3:00pm in primary service areas (by 4:30pm to most other areas) within continental U.S.
    • USPS Express Mail : Delivery by 1-2 business days
    • USPS Priority Mail : Delivery by 2-3 business days

    Shipping Charge:
    Shipping charges are automatically calculated and shown to you when you select a shipping method . The total shipping charges are calculated based on the shipping method you select, the shipping zone your order be shipped to and the total weight of all the items in your order. If the shipping charge does not reflect on your order, you will be notify by email within 24 hours for the shipping charge.



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